Job Details

PC Security Engineer (Japanese Speaker)

Job Description:

• The role is responsible to provide IT security services to our customers.
• Monitor and report on all security related alerts, incidents and breaches and provide assistance in the investigation and resolution of security incidents, when required
• Investigate endpoint agent AV related issues reported by users.
• Produce monthly security reports for the clients
• Manage endpoints with DLP and ensure policies are in agreement with client
• Coordinate with relevant IT personnel to ensure that all security incidents are resolved in timely manner.
• Manage all customer interactions in a professional manner with a strong emphasis on customer satisfaction
• Utilize internal guidelines to properly fulfil client requests and resolve incidents received via e-mail or internal ticketing systems in a timely and detail-oriented manner.
• Analyse and assess security incidents and escalate to appropriate internal teams for additional assistance.
• Assist customers to effectively implement corporate security policies on existing information system.
• Any other related work as requested by the Lead / Head to support achievement of the department's strategies and objectives.
• Must have excellent verbal/written Japanese language skill

• Bachelor's degree in a computer science or equivalent.
• Fresh graduate with Cyber Security major is encouraged to apply.
• Basic understanding of IT Security field.