Job Details

Business Analyst (Cards & Payments) - Group Operations and Technology

Job Description

• Act as a SME for Cards & Payments, interact, solicit requirements, and advise senior-level business users.
• Work closely with business users and project team members on project initiation, implementation and post-implementation support.
• Lead requirement analysis, design functional specifications and get agreement from various stakeholders on the solution and design while complying with existing standards, guidelines, and processes.
• Propose alternate solutions to meet or improve the desired objectives based on best practices and industry solutions and influence the desired outcomes.
• Verify that the user requirements are achievable and support business users during UAT and post-implementation phases.
• Collaborate with IT teams to resolve issues. Work with Solution Architects, Systems Analysts, and Developers to produce high quality deliverables.

• Extensive professional business analyst work experience in a Card Payments Business Analyst role.
• Demonstrable card payment processing and clearing knowledge, acquiring & issuing business knowledge.
• Proven track record of success leading multiple projects and change management initiatives in a fast-paced and complex environment including liaising with external third parties as necessary.
• Ability the ability to breakdown and convey complex information to diverse audiences with varying levels of technical knowledge.
• Familiarity with local & regional cards & digital payments regulations.
• Curiosity in emerging technologies, well-versed in cards & digital payments industry developments.
• Solution-focused approach and the ability to make objective decisions and recommendations.
• Proficient at building relationships at all levels and influencing a range of senior stakeholders confidently, challenging decision making to help drive continuous innovative improvements.
• Experience in driving digital initiatives with business and operations will be an advantage.
• Ability to work in different software development methodologies, e.g. Agile and Waterfall projects