GIC Private Limited
Singapore, Singapore
Posted 1 year, 10 months, 26 days ago
We are one of the largest investment management organizations in the world, with over 1000 people working together to create long-term value.
Technology Group
The Technology Group (TG) is a key enabler to keep our business moving forward and is constantly exploiting state-of-the-art information technologies to enhance GIC's ability to be the leading global long-term investment firm. We aim to provide users with empowering and transformational capabilities, and the create an inclusive, innovative and integrated work environment.
We are looking for a Division Head, Service Management reporting directly to the Director Technology where you will lead the transformation of our Service Management function to support our business and our people now and for the future.
In this exciting and business critical role, you will lead Service Integration and Management processes and policies ensuring every employee at GIC receives the right level of support and service from Tech Group and our service providers. You will also be responsible for managing our Service Providers performance against contracted and agreed service levels.
Responsibilities
In this critical role, you will work in partnership with our service delivery partners, our Tech functions and your Service Management team to transform our customer experience model ensuring a first-class end user experience for our colleagues.
Salary up to
CompetitiveJob Type
Full Time
Experience
Required experience not mentioned
Industry
N/A
Job Category
N/A